Privacy Policy

Effective Date: September 2, 2026 · Last Updated: September 2, 2026

• 1. Introduction & Overview
• 2. Information We Collect
• 3. How We Use Your Information
• 4. Cookies and Tracking Technologies
• 5. How We Share Your Information
• 6. Data Storage and Security
• 7. Your Rights and Choices
• 8. International Privacy Rights & Global Compliance
• 9. Children's Privacy
• 10. Third-Party Links and Integrations
• 11. Changes to This Privacy Policy
• 12. Contact Us

1. Introduction & Overview

Welcome to TheEventConnector.com (referred to herein as "TheEventConnector," "the Platform," "we," "us," or "our"). TheEventConnector.com is an event vendor registration and discovery platform designed to connect event organizers with qualified vendors, service providers, and industry professionals across a wide range of event types and categories. Our Platform enables vendors to register and showcase their services, and enables event organizers to discover, evaluate, and engage with vendors suited to their event needs.

We are committed to protecting the privacy and security of every individual who interacts with our Platform. This Privacy Policy explains how TheEventConnector.com collects, uses, stores, shares, and protects your personal information when you access or use our website, services, and related digital properties. We take our responsibilities under applicable data protection laws seriously and are dedicated to ensuring that your personal information is handled with care, transparency, and respect.

Scope of This Policy

This Privacy Policy applies to all users of TheEventConnector.com, including event organizers, registered vendors, business partners, and general visitors to the Platform, regardless of location. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, please do not use the Platform.

This Privacy Policy should be read in conjunction with our Terms of Service, which govern your use of the Platform more broadly. Capitalized terms not defined herein shall have the meanings ascribed to them in our Terms of Service.

2. Information We Collect

We collect several categories of information in connection with your use of the Platform. The type and volume of information collected depends on how you interact with our services.

2.1 Personal Identification Information

When you register for an account, submit a vendor profile, or otherwise interact with the Platform, we may collect the following personal identification information:

• Full name of individuals and/or authorized representatives
• Email address
• Phone number (personal or business)
• Business name and legal entity information
• Business address and/or mailing address
• Job title or role

2.2 Account Registration Data

For vendors and event organizers who create accounts on the Platform, we collect:

• Username and password (stored in encrypted form)
• Account type and role designation (vendor, organizer, administrator)
• Date and time of account creation
• Account preferences and settings
• Identity verification documents, where required for platform eligibility

2.3 Event Listing and Vendor Profile Information

Information that vendors and organizers submit as part of their public-facing platform presence may include:

• Vendor service categories, descriptions, and specialties
• Pricing ranges and service packages
• Portfolio images and promotional materials
• Event details, dates, locations, and descriptions
• Reviews, ratings, and feedback submitted by users
• Availability calendars and booking information

2.4 Payment and Billing Information

The Platform facilitates payments through trusted third-party payment processors. We do not store full payment card numbers, bank account numbers, or other sensitive financial data on our servers. Information collected in connection with payments may include:

• Billing name and address
• Transaction identifiers and references
• Partial payment method details (e.g., last four digits of a card, card type)
• Invoice and receipt data
• Subscription plan and billing cycle information

All sensitive payment data is transmitted directly to and processed by our third-party payment processors, who maintain their own privacy and security programs. Users are encouraged to review the privacy policies of applicable payment processors.

2.5 Communications

When you communicate through the Platform — including messages sent between vendors and organizers, support requests submitted to our team, or feedback and reviews posted on the Platform — we collect and retain the content of those communications. This includes:

• Direct messages exchanged between platform users
• Support tickets and customer service correspondence
• Feedback forms, survey responses, and testimonials
• Email communications with TheEventConnector.com staff

2.6 Usage Data

We automatically collect certain information about your use of the Platform through standard web technologies. This usage data includes:

• Internet Protocol (IP) address
• Browser type, version, and language settings
• Operating system and platform
• Pages visited, features accessed, and content viewed
• Time and date of your visit and time spent on each page
• Clickstream data and navigation paths through the Platform
• Search terms used within the Platform
• Referring URLs and exit pages

2.7 Device Information

We collect information about the device you use to access the Platform, which may include:

• Device type (desktop, mobile, tablet)
• Device identifiers and hardware model
• Mobile network information and carrier
• Screen resolution and display settings
• Geographic region derived from IP address (city/region level)

2.8 Cookies and Tracking Technologies Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your interactions with the Platform. Details about the specific types of cookies we use and your options for managing them are set forth in Section 4 of this Policy.

2.9 Information from Third-Party Integrations

If you choose to connect your account to a third-party service or log in using a social media account (such as Google, Facebook, or LinkedIn), we may receive information from those third parties, including:

• Name, email address, and profile photo from your social media account
• Unique identifiers from the third-party platform
• Public profile information as permitted by your privacy settings on the third-party platform
• Information about your connection, followers, or professional network, where you have authorized such access

The information we receive is governed by the privacy settings you have established on the applicable third-party platform and that platform's own privacy policy.

3. How We Use Your Information

TheEventConnector.com uses the information we collect for the following purposes, all of which are grounded in our legitimate business interests, our contractual obligations to you, your consent, or our legal obligations.

3.1 Account Creation and Management

• To create, activate, and maintain your user account
• To verify your identity and eligibility to use the Platform
• To enable you to log in, manage your profile, and access Platform features
• To communicate with you regarding your account status, settings, and security

3.2 Vendor Registration and Event Connections

• To publish and display vendor profiles to event organizers
• To match organizers with vendors based on event requirements and preferences
• To facilitate inquiries, bookings, and agreements between organizers and vendors
• To support the management of event listings, vendor rosters, and connection records

3.3 Payment Processing and Transaction Management

• To process payments, subscriptions, and transaction fees through our payment processors
• To generate and send invoices, receipts, and payment confirmations
• To manage billing disputes, refunds, and chargebacks
• To maintain transaction histories for your records and our financial reporting

3.4 Platform Notifications and Marketing Communications

• To send transactional notifications such as booking confirmations, messages, and account alerts
• To deliver platform updates, new feature announcements, and service-related communications
• To send promotional and marketing communications where you have provided consent or where we have a legitimate interest in doing so

3.5 Platform Improvement and User Experience

• To analyze usage patterns and identify opportunities to improve Platform features and performance
• To conduct user research, surveys, and usability testing
• To personalize your Platform experience based on your preferences and history
• To develop new features, products, and services based on user feedback and data insights

3.6 Terms of Service Enforcement and Fraud Prevention

• To monitor for and investigate violations of our Terms of Service and community guidelines
• To detect, prevent, and respond to fraudulent activity, unauthorized access, and security threats
• To enforce our rights and protect the rights of other users and third parties
• To take appropriate action, including account suspension or termination, in response to confirmed violations

3.7 Legal Compliance

• To comply with applicable laws, regulations, and legal obligations
• To respond to lawful requests from courts, government authorities, and law enforcement agencies
• To maintain records required for tax, audit, or regulatory compliance purposes
• To establish, exercise, or defend legal claims involving the Platform or its users

3.8 Analytics and Internal Reporting

• To generate aggregate, anonymized reports on Platform usage and performance
• To measure the effectiveness of our marketing campaigns and promotional activities
• To support internal business planning, strategy, and investment decisions
• To benchmark Platform performance against industry standards and user expectations

4. Cookies and Tracking Technologies

TheEventConnector.com uses cookies and similar tracking technologies to operate the Platform effectively, understand how users interact with our services, and deliver relevant content and advertising.

4.1 Types of Cookies We Use

4.2 Third-Party Cookies

We engage select third-party service providers who may place cookies on your device when you use the Platform. These providers include, but are not limited to:

• Google Analytics — for website traffic analysis and usage reporting
• Advertising partners — for targeted advertising and retargeting campaigns
• Social media platforms — where you interact with embedded social features or share content
• Customer support tools — for managing live chat and helpdesk interactions

These third parties operate their own cookies under their respective privacy policies. TheEventConnector.com does not control the use of third-party cookies and is not responsible for the information collected thereby.

4.3 Managing and Opting Out of Cookies

You have several options for controlling the use of cookies on the Platform:

• Browser Settings: Most web browsers allow you to view, manage, block, or delete cookies through their settings menus. Refer to your browser's help documentation for specific instructions. Note that blocking essential cookies may impair your ability to use certain features of the Platform.
• Opt-Out Tools: You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on. For interest-based advertising, you may visit the Digital Advertising Alliance opt-out portal at optout.aboutads.info or the Network Advertising Initiative opt-out portal.
• Cookie Consent Manager: Where required by applicable law, we will present you with a cookie consent management interface that allows you to accept or decline non-essential cookies upon your first visit to the Platform.
• Do Not Track: Some browsers transmit "Do Not Track" signals. The Platform currently acknowledges these signals on a best-efforts basis; however, no universal standard for responding to such signals has been established.

5. How We Share Your Information

TheEventConnector.com does not sell, rent, or trade your personal information to third parties for their independent commercial use. We share your information only in the circumstances described below.

5.1 With Other Platform Users

Certain information you provide is, by its nature, intended to be visible to other Platform users. This includes:

• Vendor profiles and service listings, which are visible to event organizers searching the Platform
• Event listings published by organizers, which may be visible to vendors and general visitors
• Reviews and ratings submitted on the Platform, which are associated with the reviewer's username or profile name
• Communications exchanged through the Platform's internal messaging system between matched vendors and organizers

5.2 With Third-Party Service Providers

We engage trusted third-party service providers who perform functions on our behalf. These providers are contractually required to use your information only for the purposes of delivering services to us and are prohibited from using it for their own commercial purposes. Such providers include:

• Payment processors — for the secure processing of transactions and billing
• Cloud hosting and infrastructure providers — for data storage, server management, and content delivery
• Email and communication service providers — for delivering transactional and marketing emails
• Analytics providers — for monitoring Platform performance and user behavior
• Customer support and helpdesk platforms — for managing user inquiries and technical support
• Fraud detection and security vendors — for identifying and preventing unauthorized activity

5.3 With Business Partners

From time to time, we may partner with third parties to offer joint products, services, or promotions that may be of interest to our users. In such cases, we may share limited personal information with those partners with your prior consent, or where we have a legitimate interest in doing so. Any such sharing will be limited to what is necessary to fulfill the joint offering.

5.4 In Connection with Business Transfers

In the event that TheEventConnector.com undergoes a merger, acquisition, reorganization, asset sale, or similar corporate transaction, your personal information may be transferred to or acquired by the successor entity as part of that transaction. We will notify you of any such change in ownership or control of your personal information, as required by applicable law, and the acquiring entity will be bound by the commitments made in this Privacy Policy.

5.5 When Required by Law

We may disclose your personal information to government authorities, law enforcement agencies, courts, or other third parties where we are required to do so by applicable law, regulation, legal process, or enforceable governmental request. We may also disclose information where we believe disclosure is necessary to protect the safety, rights, or property of TheEventConnector.com, our users, or the public.

5.6 With Your Consent

We may share your personal information with additional third parties where you have provided explicit consent for such sharing. You may withdraw your consent at any time; however, withdrawal will not affect the lawfulness of any processing carried out prior to the withdrawal of consent.

6. Data Storage and Security

6.1 Where Your Data Is Stored

Your personal information is stored on servers located in the United States. As a result of our use of third-party service providers and cloud infrastructure, your data may also be processed or accessed in other jurisdictions. Where international data transfers occur, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws, including the use of standard contractual clauses or other approved transfer mechanisms.

6.2 Security Measures

We implement a comprehensive set of technical and organizational security measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and our Platform is encrypted using industry-standard Transport Layer Security (TLS/SSL) protocols
• Encryption at Rest: Sensitive personal data stored on our servers is encrypted using AES-256 or equivalent encryption standards
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis, with role-based access controls, multi-factor authentication, and audit logging
• Regular Security Audits: We conduct periodic security assessments, vulnerability scans, and penetration tests to identify and remediate potential weaknesses in our systems
• Employee Training: Our staff receive regular training on data protection obligations, security best practices, and incident response procedures
• Vendor Security Requirements: Third-party service providers are required to maintain security standards commensurate with the sensitivity of the data they process on our behalf

While we strive to protect your personal information using these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication where available.

6.3 Data Retention Periods

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following retention periods apply:

6.4 Data Breach Notification

In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected individuals, TheEventConnector.com will:

• Notify affected users without undue delay and, where feasible, within 72 hours of becoming aware of the breach
• Provide a clear description of the nature of the breach, the categories and approximate number of individuals affected, and the likely consequences of the breach
• Describe the measures taken or proposed to address the breach, including steps taken to mitigate its potential adverse effects
• Report the breach to relevant supervisory authorities as required by applicable law

Notifications will be sent to the email address associated with your account. We strongly encourage users to keep their account contact information current and accurate.

7. Your Rights and Choices

Depending on your jurisdiction of residence, you may have certain rights with respect to your personal information. TheEventConnector.com is committed to honoring those rights and facilitating their exercise in a timely and transparent manner.

7.1 Right to Access

You have the right to request a copy of the personal information that TheEventConnector.com holds about you, along with information about how we use it, with whom we share it, how long we retain it, and from where we collected it.

7.2 Right to Correct or Update

You have the right to request the correction of any inaccurate, incomplete, or outdated personal information that we hold about you. Many updates can be made directly through your account settings on the Platform.

7.3 Right to Deletion ("Right to Be Forgotten")

You have the right to request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other lawful basis for processing. Please note that certain data may be retained where required by law, for the establishment or defense of legal claims, or for other legitimate purposes as described in Section 6.3.

7.4 Right to Data Portability

Where processing is based on your consent or on the performance of a contract with you, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to request that we transmit that information to another service provider where technically feasible.

7.5 Right to Withdraw Consent and Opt Out of Marketing

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal. You may opt out of marketing communications at any time using the unsubscribe link in emails, through your account settings, or by contacting us directly.

7.6 Right to Object and Restrict Processing

You have the right to object to the processing of your personal information where we are relying on legitimate interests as the legal basis for processing. You also have the right to request that we restrict the processing of your data in certain circumstances, such as while the accuracy of your data is being contested or while an objection is being assessed.

7.7 Right to Lodge a Complaint

If you believe that TheEventConnector.com has not handled your personal information in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. In the United States, complaints may be directed to the Federal Trade Commission (FTC) or your state attorney general's office, as applicable.

7.8 How to Exercise Your Rights

To exercise any of the rights described in this Section, please contact our Privacy Officer using the details below. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days, or as required by applicable law.

To protect your privacy and security, we may require you to verify your identity before processing your request. We will not charge a fee for processing reasonable requests, but reserve the right to charge a reasonable fee or decline requests that are manifestly unfounded or excessive.

8. International Privacy Rights & Global Compliance

TheEventConnector.com is committed to respecting and protecting the privacy rights of all users, regardless of where they are located. This Section describes our approach to global privacy compliance and the rights available to you under applicable international, regional, and national privacy laws.

8.1 Scope of Global Coverage

This Privacy Policy is designed to comply with major international privacy regulations, including but not limited to:

• The EU General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679
• The UK GDPR — as retained in UK law under the European Union (Withdrawal) Act 2018
• Kenya's Data Protection Act (DPA) — November 2019
• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
• Australia's Privacy Act 1988 and the Australian Privacy Principles (APPs)
• Brazil's Lei Geral de Proteção de Dados (LGPD) — Law No. 13,709/2018
• Other applicable regional and national privacy laws as may be in effect in the jurisdictions where our users reside

8.2 Legal Bases for Processing (GDPR & Similar Frameworks)

Where required by applicable law, we process your personal data on one or more of the following legal bases:

• Contractual Necessity — Processing is necessary to provide and fulfill the services you have requested, including account creation, vendor registration, and event management features.
• Legitimate Interests — Processing is necessary for our legitimate interests, such as improving our Platform, preventing fraud, maintaining security, and communicating service-related updates, provided those interests are not overridden by your rights and interests.
• Consent — Where you have provided explicit, freely given, and informed consent, such as for marketing communications or the placement of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Legal Obligation — Processing is necessary to comply with a legal obligation to which TheEventConnector.com is subject, including tax, accounting, and regulatory requirements.

8.3 Your Rights Under Applicable Law

Depending on your jurisdiction, you may have some or all of the following rights with respect to your personal data. We are committed to honoring these rights in accordance with applicable law:

• Right to Be Informed — The right to receive clear and transparent information about how your personal data is collected, used, and shared.
• Right of Access — The right to request a copy of the personal data we hold about you.
• Right to Rectification — The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure — The right to request deletion of your personal data (the "right to be forgotten"), subject to applicable legal exceptions.
• Right to Restrict Processing — The right to request that we limit the processing of your personal data in certain circumstances.
• Right to Data Portability — The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
• Right to Object — The right to object to processing of your personal data based on legitimate interests or carried out for direct marketing purposes.
• Right to Withdraw Consent — The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
• Right Not to Be Subject to Automated Decision-Making — The right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects concerning you.
• Right to Lodge a Complaint — The right to lodge a complaint with your local data protection authority or supervisory body if you believe your rights have been infringed.

8.4 International Data Transfers

TheEventConnector.com is based in the United States. Your personal data may be transferred to, stored in, or processed in countries outside your home country, including the United States, which may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data internationally, we implement appropriate safeguards to ensure that your data receives an adequate level of protection, including:

• Standard Contractual Clauses (SCCs) — as approved by the European Commission or applicable supervisory authority
• Adequacy Decisions — where the destination country has been recognized as providing an adequate level of data protection
• Other Legally Recognized Mechanisms — such as binding corporate rules or derogations permitted under applicable law

8.5 How to Exercise Your Rights

To exercise any of the rights described in this Section, please contact us at info@theeventconnector.com. We will respond to your request within thirty (30) days, or within any shorter period required by applicable law. We may need to verify your identity before fulfilling a request to protect the security of your personal data and prevent unauthorized disclosure.

We will not charge a fee for processing reasonable requests unless they are manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable fee or decline to act on the request.

8.6 Data Protection Officer

Where required by applicable law (including under the GDPR), TheEventConnector.com has appointed a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and ensuring compliance with applicable privacy regulations. You may contact our DPO directly at info@theeventconnector.com.

9. Children's Privacy

TheEventConnector.com is intended for use by adults and business professionals and is not directed to, or intended for use by, children under the age of thirteen (13). We do not knowingly collect, solicit, or retain personal information from children under the age of 13.

By using the Platform, you represent and warrant that you are at least 18 years of age, or that you are at least 13 years of age and are accessing the Platform with the knowledge and consent of your parent or legal guardian. Use of the Platform by individuals under the age of 13 is strictly prohibited.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take the following steps:

• Promptly delete the relevant information from our records
• Deactivate or remove any account associated with the child
• Notify the parent or guardian, where contact information is available
• Review and, where necessary, strengthen our age verification measures

If you are a parent or guardian and believe that your child may have provided personal information to TheEventConnector.com without your consent, please contact us immediately at info@theeventconnector.com so that we may take appropriate action.

10. Third-Party Links and Integrations

10.1 External Website Links

The Platform may contain links to external websites, resources, and services that are operated by third parties. These links are provided for your convenience and informational purposes only. TheEventConnector.com does not own, operate, or control these external websites and is not responsible for their content, privacy practices, or terms of use. This Privacy Policy applies only to the TheEventConnector.com Platform and does not govern the privacy practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit, particularly before submitting any personal information through those sites. Your use of third-party websites is at your own risk and subject to the applicable third-party terms and policies.

10.2 Third-Party Integrations and Embedded Services

The Platform may incorporate embedded tools, widgets, and integrations from third-party services, including social media platforms, mapping services, and payment processors. When you interact with these embedded features, the relevant third-party service provider may collect information directly from you in accordance with its own privacy policy. TheEventConnector.com does not control such data collection and is not liable for the privacy practices of integrated third parties.

Notable third-party services integrated into or linked from the Platform may include, without limitation:

• Social media login providers (e.g., Google, Facebook, LinkedIn)
• Payment processing platforms (e.g., Stripe, PayPal)
• Mapping and location services (e.g., Google Maps)
• Analytics and performance monitoring tools
• Customer engagement and live chat platforms

We strongly encourage users to review the privacy policies and settings of any third-party services with which they choose to interact through the Platform.

11. Changes to This Privacy Policy

TheEventConnector.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this Policy, we will take steps to inform you as appropriate, including:

• Displaying a prominent notice on the Platform prior to the change taking effect
• Sending an email notification to the address associated with your account
• Updating the "Effective Date" and "Last Updated" date at the top of this Privacy Policy

Material changes include, but are not limited to, significant changes in how we use your personal information, changes in the categories of third parties with whom we share your data, or changes that affect your legal rights under applicable law.

Your continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should discontinue your use of the Platform and, if applicable, request deletion of your account and associated data.

All prior versions of this Privacy Policy are available upon request. If you wish to obtain a copy of a previous version, please contact us at info@theeventconnector.com and specify the version or date range of the Policy you are seeking.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the handling of your personal information, or the exercise of your privacy rights, please do not hesitate to contact our Privacy Officer. We are committed to addressing your inquiries in a timely and thorough manner.

When contacting us, please include your full name, the email address associated with your account (if applicable), a description of your inquiry or request, and any relevant information that may help us locate your records and respond accurately.

For requests relating to international privacy rights, including those arising under the GDPR, UK GDPR, PIPEDA, LGPD, or other applicable frameworks, please see Section 8 of this Privacy Policy for additional information on legal bases for processing, your rights, and how to submit a request.

Supervisory Authority

If you are located in a jurisdiction that grants you the right to complain to a data protection supervisory authority and you feel that your inquiry has not been adequately addressed by TheEventConnector.com, you may contact the relevant supervisory authority in your jurisdiction. In the United States, you may contact the Federal Trade Commission (FTC) at ftc.gov or your state attorney general's office.